Idaho Real Estate Practice Exam

Which of the following agency duties is not owed to customers?

1. The motivating factors of why the seller is selling

2. Providing full disclosure of all offers

3. Maintaining confidentiality of client information

4. Fair and honest dealings with all parties

The correct answer is: The motivating factors of why the seller is selling

The duty not owed to customers among the options provided is the motivating factors of why the seller is selling. In real estate agency relationships, the agent's primary responsibility is to their client, which in many cases is the seller. This means that certain sensitive information about the client, such as their personal motivating factors for selling a property, is considered confidential and should not be disclosed to customers (which include potential buyers and other parties). Providing full disclosure of all offers is a responsibility owed to the client, ensuring that they are fully informed of all potential transactions. Maintaining confidentiality of client information is a fundamental duty owed to clients, protecting their private and sensitive data from being shared with others, including customers. Similarly, fair and honest dealings are a crucial ethical obligation that agents owe to both clients and customers, but this does not extend to disclosing personal motivations of the client, as that would violate the duty of confidentiality.